As a Senior Customer Delivery Leader, Shonda Swinton creates a culture of operational and outcomes-based delivery excellence, engagement, and continual improvement. She is passionate about social innovation – engaging in efforts to develop and deploy effective solutions to challenging and often systemic social and human needs issues. Lending her talents to activities that create shared value and meaning, and a more just and equitable world are deeply satisfying.
A servant leader, Shonda embodies Cisco’s guiding principles and infuses culture and values into her team’s behavior, creating a high performing and inclusive team. Her leadership reflects an opportunity to serve, rather than a rank to obtain.